General terms of sale

Article 1 — Purpose

These GTC apply to the services of security consulting, audit and risk analysis, reception prevention, mediation, installation of alarm systems, video surveillance, access control, as well as the associated remote monitoring and maintenance services, provided by BULDING PROTECT SÉCURITÉ.

Article 2 — Quotation and order

Every service is subject to a prior quotation. The contract is formed upon receipt, by BULDING PROTECT SÉCURITÉ, of the accepted and signed quotation. The so-called “free” audits are carried out without obligation and give rise to no invoicing.

Article 3 — Obligations of the parties

The client undertakes to provide accurate information and to guarantee access to the sites under the agreed conditions. BULDING PROTECT SÉCURITÉ undertakes to perform the services in accordance with the rules of the art, the applicable standards and the regulations in force — in particular the CNAPS authorisation.

Article 4 — Service levels (SLA)

The precise service-level commitments (timeframes, any penalties) are defined in the service contract concluded with the client.

Article 5 — Price and payment

Prices are stated in euros, excluding tax and including all taxes according to the quotation. Installations are invoiced according to a schedule (deposit on order, balance on acceptance); remote monitoring subscriptions and maintenance contracts are invoiced periodically.

Article 6 — Liability

BULDING PROTECT SÉCURITÉ is covered by professional liability insurance specific to security activities. Our liability is limited to direct and foreseeable damage, under the conditions set out in the contract. Security systems are means of reducing risk and not an absolute guarantee of result against any intrusion or loss.

Article 7 — Force majeure

Neither party may be held liable for a failure resulting from a case of force majeure within the meaning of French case law: an unforeseeable, irresistible and external event. The consequences of such events (natural disaster, network interruption, etc.) suspend the obligations concerned for their duration.

Article 8 — Property and data

The equipment remains the property of BULDING PROTECT SÉCURITÉ until full payment of the price. The data produced by the systems (images, logs) is processed in accordance with the GDPR and the privacy policy.

Article 9 — Termination

Fixed-term contracts end at their expiry. Any early termination is carried out according to the terms and notice periods set out in the contract. A serious and repeated breach of its obligations by a party may justify termination as of right after a formal notice that has remained without effect.

Article 10 — Applicable law and jurisdiction

These GTC and the contracts arising from them are governed by French law. In the event of a dispute, and failing an amicable resolution, jurisdiction is attributed to the competent courts. A consumer mediator may be referred to under the legal conditions.